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This Policy applies to all of the products, services and websites offered by True Anthem. or its subsidiaries or affiliated companies (collectively, True Anthem’s “services”). True Anthem adheres to the US safe harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, and Access & Enforcement. If you have any questions about this Policy, please feel free to contact us through our website or write to us at Privacy Matters, c/o True Anthem PO Box 330536, CA 94133 USA.
We offer a number of services that do not require you to register for an account or provide any personal information to us, such as listening to an artist’s music. In order to provide our full range of services, we may collect the following types of information:
When you sign up for a True Anthem account or other True Anthem service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password).
For certain services, such as our advertising programs, we also request demo graphic information such as gender, age and postal code which we maintain in encrypted form on secure servers. We may combine the information you submit.
When you visit True Anthem, we may send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser.
We use cookies to improve the quality of our service by storing user preferences and tracking what content users view on our website. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.
However, some True Anthem’s features and services may not function properly if your cookies are disabled.
When you use True Anthem’s services, our servers automatically record information from your browser whenever you visit a website.
These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send email or other communication to True Anthem, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
True Anthem may leverage research on customer demographics, interests and behavior based on the Personal Data and other information provided to us.
This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates, agents and business partners. This aggregate information does not identify you personally.
True Anthem may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
When you interact with us through the Website, we receive and store certain personally non-identifiable information.
Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. We may store such information or such information may be included in databases owned and maintained by our affiliates, agents, or service providers.
The Website may use such information and pool it with other information to track, for example, the total number of visitors to our Website, the number of visitors to each page of our Website, and the domain names of our visitors’ Internet service providers.
It is important to note that no Personal Data is available or used in this process.
True Anthem uses Keap as its email service provider. Leveraging Keap, we can collect contact information, distribute our newsletter, and track actions you take that assist us in measuring the performance of the website and newsletters.
Upon subscription, we also track the pages you visit on the website through Pardot & Google Analytics. If you become a customer, information about the partnership is stored in Keap.
Our newsletters contain tracking pixels. This pixel is embedded in emails and allows us to analyze the success of our newsletters.
Because of these tracking pixels, we may see if and when you open an email, which links within the email you click, and the pages you visit on our website. This behavior is not passed to third parties. All data submitted at the time of subscription to our newsletter is stored on Keap’s servers.
You can view Keap’s privacy policy here. At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.
True Anthem will occasionally coordinate & host webinars, which are hosted through Zoom. If you decide to participate in a webinar, you will be required to submit personal information to register and login. You may also receive e-mail communications regarding reminders and playback availability.
All information submitted for your participation is stored by the software hosting the webinar. Please consult their individual privacy policies.
Zoom: Privacy Statement
True Anthem hates spam and we know you do too. The only time True Anthem will send email to users that have explicitly requested to receive an email from True Anthem.
Examples may include:
True Anthem contains links to other sites. True Anthem is not responsible for the privacy practices or the content of such other sites.
All internet users should make themselves aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information.
This Privacy and Spam Policy applies solely to information collected and leveraged by True Anthem.
True Anthem leverages remarketing tracking cookies and conversion pixels from different sources such as Google, LinkedIn, and Facebook to present unique experiences to you over the Google Content Network and via social networks.
This means you may see an ad for one of our products or services as a result of visiting our website. In addition, True Anthem may build custom audiences based on opt-in emails and website visit history of subscribers and customers. This allows us to present customized offers for our products and services to you via Facebook, LinkedIn, and Google.
However, your personally identifiable information is not used by any remarketing service other than to present you a personalized experience from us. We use the following third-party service providers for remarketing:
Facebook Opt-Out: Click here to remove yourself from Facebook remarketing
LinkedIn Opt-Out: Click here to remove yourself from LinkedIn remarketing
Google Opt-Out: Click here to remove yourself from Google remarketing
Google Analytics
Google Analytics Opt-Out addon is located here. To opt-out, download and install the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox and Opera. The opt-out add-on must be able to load and execute properly on your browser.
Please contact us at the email address below for any additional questions about the management or use of personal data:
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to True Anthem employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
True Anthem processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
